Terms of Service

Last updated: April 30, 2026

1. Acceptance of Terms

By accessing and using BrandMonitor ("Service"), you accept and agree to be bound by these Terms of Service. If you do not agree, please do not use the Service.

2. Description of Service

BrandMonitor provides AI brand monitoring services, including tracking brand mentions in AI model responses, analytics, and competitor analysis.

3. Account Registration

You must provide accurate and complete information when creating an account. You are responsible for maintaining the security of your account credentials.

4. Subscription and Payments

Some features require a paid subscription. Payments are processed through LemonSqueezy. Subscriptions auto-renew unless cancelled before the renewal date. Refunds are handled in accordance with our refund policy.

5. Acceptable Use

You agree not to misuse the Service, including but not limited to: attempting to access other users' data, overloading the system, or using the Service for any illegal purpose.

6. Data and Privacy

Your use of the Service is also governed by our Privacy Policy.

7. Intellectual Property

The Service and its content are protected by copyright and other intellectual property laws. Your data remains yours; we do not claim ownership of your content.

8. Limitation of Liability

The Service is provided "as is" without warranties. We shall not be liable for any indirect, incidental, or consequential damages arising from use of the Service.

9. Termination

We may suspend or terminate your access to the Service at any time for violation of these terms. You may delete your account at any time from your profile settings.

10. Changes to Terms

We reserve the right to modify these terms at any time. Continued use of the Service after changes constitutes acceptance of the new terms.

11. Contact

For questions about these Terms, please contact us at the email address provided in the application.